Position Summary
The Talent Management Coordinator, reporting to the Director Talent Development, primarily supports the preparation, delivery, and sustainment of leadership development courses for MVW as well provides coordination support as needed, for other talent management programs (performance management, human capital review, etc.) This position partners with all business units and in multiple geographies to implement and deliver talent tools, facilitators, courseware, curriculum plans, processes, and resources configuring and using Workday as a primary vehicle for delivery and administration. This position performs the following types of basic tasks: analysis, auditing, budgeting, forecasting, programming, research, report generation, and software integration; responds to, solves, and makes decisions on standard/routine business requests with limited risk; responsible for own work and contributing to team, department and/or business results.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephone and respond to emails using appropriate and professional etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Enter and locate work-related information using computers. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20-30 pounds without assistance. Perform other reasonable job duties as requested.
Expected Contributions
- Assists more senior associates in achieving business results by:
- utilizing technical knowledge and skills to enhance business processes
- participates in program redesign by doing research, making recommendations and testing of new systems and processes
- establishing priorities for self and, where appropriate, others
- allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups
- contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc.)
- Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
- Masters the knowledge and skill to operate the Talent Management systems that reflect company processes and procedures.
- Builds leadership curricula, events, and sessions within the system.
- Manages waitlists, exception requests, evaluation surveys, and course rosters.
- Schedules and manages delivery of LEAD courses.
- Negotiates locations, schedules, and catering.
- Arranges facilitator schedules and ensures facilitators have the necessary information and resources to deliver each course.
- Arranges delivery of course materials and assists, as necessary, with room setup.
- Evaluates facilitator effectiveness and provides constructive feedback, as appropriate, on how to enhance performance.
- Sets up and moderates virtual sessions as well as online communities.
- Responds to course inquiries and questions. Manages events to achieve the desired experience for each course.
- Analyzes program data, including learning evaluation data, and prepares program reports.
- Controls Core LEAD expenses to achieve budget.
- Forecasts and adjusts delivery of sessions and locations to meet attendance commitments as well as control costs.
- Monitors course and session expenses and manages allocations, billing, and invoicing with F&A and Vendors.
- Recommends cost containment or cost reduction solutions to enable program expansion while improving course experience and business value.
- Configure and operate a complex Talent Management system. Experience with Workday a plus.
Administration- Runs and shares reports with leaders
- Create and utilize MS-Excel filters, pivot tables and v-lookup features
- Create and type office correspondence using computer.
- Create and maintain filing systems.
Safety and Security
- Report work-related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Communication- Talk with and listen to other employees to effectively exchange information.
- Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
- Speak to employees and co-workers using clear, appropriate, and professional language.
- Exchange information with other employees using electronic devices (e.g., cell/mobile phones, email).
Working with Others- Support all co-workers and treat them with dignity and respect.
- Develop and maintain positive and productive working relationships with other employees and departments.
- Partner with and assist others to promote an environment of teamwork and achieve common goals.
Physical Tasks- Enter and locate work-related information using computers.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 20-30 pounds without assistance.
- Ability to travel up to 20-30 days per year including possible international locations.
Policies and Procedures- Protect the privacy and security of employees and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Follow company and department policies and procedures.
- Ensure personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Perform other duties as required.
Candidate Profile
Education
- Bachelor’s degree in human resources, communications, relevant field, or relevant work experience preferred.
Experience
- At least 1 year of relevant work experience.
Skills/Attributes
- Willingness and ability to quickly learn new processes, tools, and technologies.
- Capable of making effective and timely decisions based on available information.
- Strong written and verbal communication skills
- Active listening and clear articulation of information.
- Proficient in English, with applied reading and telephone etiquette skills.
- Proficient in Office 365 suite of applications
- Strong customer service orientation, proven ability to foster positive relationships in diverse environments, and a collaborative team player.
- Strong planning and organizing abilities.
- Detail-oriented with effective time management and multi-tasking skills.
- Exhibits integrity, dependability, and a professional demeanor.
- Demonstrates adaptability and flexibility in changing environments and proactively takes initiative to address challenges and opportunities.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
