About the Company
Interval International has been a trusted leader in the travel exchange industry for 50 years, known for our commitment to exceptional service and meaningful experiences. As we embrace a new chapter, we’re investing in transformative change to keep our offerings fresh and relevant for today and tomorrow’s member. Guided by a deep respect for our legacy, we’re on the lookout for forward-thinking individuals who can bring innovative ideas, build meaningful relationships, and contribute to shaping the next chapter of travel and exchange.
This position is with Interval International, Inc., an operating business of Marriott Vacations Worldwide Corporation (“MVW” or “the Company”).
About the Team
The Global Marketing Team at Interval International is on an exciting, multi-year journey to transform how we connect with our members. We’re reimagining the way we engage, communicate, and bring value to our global community, with a strong focus on modernizing our marketing strategies and tools.
This is a team for forward-thinkers who see the potential to shape the future of member engagement. If you’re passionate about innovative marketing, committed to understanding our members’ evolving needs, and ready to make a lasting impact, you’ll find a dynamic, growth-focused environment here. Join us as we redefine what’s possible in our industry.
About the Role
- The Senior Manager, Product and Program Development manages new product and program development.
- The role is critical in driving business model innovation, new product and program prioritization, ensuring market competitiveness, leading the planning process, and achieving business growth objectives.
- Works cross-functionally and partners with corporate senior leaders to achieve key deliverables across multiple business lines.
Expected Contributions
- Business Model Development: Works with cross-functional teams to develop detailed business models for new products, programs and/or strategic partnerships, and assists in the preparation of management presentations to seek project funding.
- Business Plan Development: Partners with the AVP and key stakeholders, helps execute against business plans for new product innovation or enhancement of existing product initiatives. Documents functional business requirements. Benchmarks new project assumptions. Ensures products and programs meet market needs, quality standards, and profitability targets. Prepares preliminary project assessments.
- Assessment and Business Planning: Works with stakeholders to identify and capture assessment measures for go/no-go decision stages in strategic development process and shapes product and program strategies to support business growth.
- Collaboration & Communication: Fosters collaboration across departments, e.g., marketing, sales, finance, technology, and operations to develop new products and improve existing products. Supports on-going and future development of new growth opportunities, business innovation processes, and related systems. Communicates with stakeholders, including executive leadership and external partners.
- Market & Competitive Analysis: Monitors external trends and conducts ongoing market scanning. Assists in conducting market research and analysis to identify trends, customer needs, and competitive opportunities. Assists in benchmarking new product assumptions against competition and other products. Uses insights to inform product strategy and drive innovation to advance strategic growth plans.
- Innovation & Continuous Improvement: Contributes to developing innovation strategies for consideration by senior leaders that align with the Company’s core strategies. Functions include ensuring that: 1) selection of new product ideas, initiatives are aligned to strategic priorities, 2) new products do not negatively impact revenues and cash flow; 3) new products avoid conflicts of interest across business lines. Promotes a culture of continuous improvement. Implements best practices, tools, and methodologies that enhance productivity.
- Customer Focus: Ensures customer experience drive news product development and innovation plans. Integrates customer insights into the product development process.
- Transition to Delivery Team: Helps develop and finalize plan for transitioning to delivery and implementation teams. Consults with the delivery team to ensure business plan objectives are maintained.
- Financial Management: Assists in developing and finalizing business assumptions to support project financial analysis. Supports development and management of budgets for new product and program development. Ensures cost-effective use of resources while maintaining high quality and performance standards.
- Reporting and Communication: Supports the creation of presentations/ reports to the Project Steering Committee, Corporate Growth and Governance Committees, and Executive sponsors to ensure strategic direction of new products is maintained, issues are resolved promptly, and product and program enhancements are prioritized.
- Performance Metrics: Assists in establishing and monitoring key performance indicators (KPIs) for new product and program initiatives. Uses data-driven insights to make informed decisions and drive continuous improvement.
Education:
- Bachelor’s degree in a relevant field or equivalent work experience is required. Common fields of study include Business Administration, Marketing, Product Management, or a related discipline.
- Consulting and/or Business Analyst experience a must.
- Certifications Preferred:
- Project Management Professional (PMP)
- Certified Product Manager (CPM)
Work Experience
- Seven (7) to nine (9) years of progressive, professional work experience.
- Industry Specific - Working knowledge of the timeshare, lodging, membership-based business models, e.g., subscription services, loyalty programs, or clubs with a focus on owner and member acquisition, engagement, and retention is a plus.
- Product Development & Management - Experience managing product development and/or management initiatives with a strong working knowledge of the timeshare, and/or lodging industry.
- Strategic Planning & Execution - Track record of planning, managing, and executing strategic plans for new product development and program initiatives.
- Market Research & Analysis - Experience in market research to identify trends, complete analyses, and drive achievement of strategic growth initiatives.
- Financial Management - Knowledge of established business models, revenue streams, and cost structures.
- Stakeholder Engagement - Experience applying communication and interpersonal skills to engage and influence stakeholders.
- Innovation & Continuous Improvement - Experience integrating new technologies and driving digital-first fulfillment.
Skills and Attributions
- Innovation & Creativity - Innovative mindset, capable of thinking outside the box. Ability to leverage technology, people, processes to create new ideas and actionable insights.
- Strategic Planning – Ability to execute against strategic plans in alignment with product strategies and overall business goals. Ability to independently exercise appropriate judgment in response to complex and/or fluid environments.
- Market & Competitive Analysis – Experience and/or interest in market research and analysis. Ability to identify trends, customer needs, and competitive opportunities.
- Financial Acumen - Understanding of financial metrics and budget management. Ability to support profitability and growth through strategic product initiatives.
- Communication Skills - Possess an assertive and cooperative mindset. Ability to explain ideas clearly and concisely, tailored to a target audience.
- Customer Focus - Ability to develop and maintain effective relationships with a broad group of stakeholders to build trust and influence key decisions.
- Collaboration & Teamwork - Ability to influence decisions and actions with key stakeholders. Ability to foster a culture of collaboration and teamwork.
- Adaptability & Resilience - Ability to thrive in a fast-paced and dynamic environment. Resilience to handle challenges and setbacks and apply lessons learned.
- Problem Solving & Analytical Skills - Analytical and problem-solving abilities. Ability to make data-driven decisions.
- Project Management - Ability to manage projects and drive process improvements to enhance efficiency and outcomes. Proficiency in project management and process improvement.
- Microsoft Office - Proficiency using tools such as Word, Excel, PowerPoint, Outlook, and Teams.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
