Position Summary
The Sr. Manager Procurement – Coupa Admin acts as a Coupa subject matter expert and functional senior manager of the Coupa platform. The successful candidate will be responsible for the overall functional health, effectiveness, and adoption of the Coupa Business Spend Management (BSM) platform across the company. A critical mandate of the role is to ensure the Coupa platform is configured and utilized optimally to meet the procurement, invoicing, and payment needs of a multi-property hospitality organization, while driving operational efficiency and cost control.
This role requires proficiency / subject-matter expertise in Coupa Administration.
Expected Contributions
- Functional Strategy and Oversight:
- Execute the strategic roadmap for the Coupa platform at MVW, identifying opportunities for new feature adoption, process improvements, and system enhancements.
- Serve as the primary functional expert for all Coupa modules, including Procure-to-Pay (P2P), Sourcing, Contract Lifecycle Management (CLM), and Supplier Information Management (SIM).
- Assist in the design and configuration of Coupa modules to align with corporate procurement policies, financial regulations, and industry best practice.
- Business Partnership and support:
- Partner with stakeholders across different business units, including property-level management, procurement, finance, and accounting, to assess requirements and propose system solutions/configurations that drive user adoption and assist them to realize the full benefit of the investment
- Collaborate with suppliers and stakeholders to design, implement and manage catalogs within Coupa to enable seamless supplier transactions and compliance to negotiated contracts.
- Act as a functional support resource, troubleshooting and resolving user issues and escalating to the technical team as necessary.
- System Configuration and Administration:
- Oversee and perform hands-on configuration of Coupa settings, including approval workflows, chart of accounts, forms, and custom fields.
- Perform regular system audits to ensure data integrity and adherence with company policies and financial controls.
- Translate complex business needs from across MVW into clear functional specifications.
- Release Management and Reporting:
- Work with SMEs in the Procurement COE on Coupa release upgrades by reviewing release notes, assessing impact, coordinating testing, and ensuring smooth deployment with minimal business disruption.
- Create and maintain test plans for User Acceptance Testing (UAT) and regression testing to validate new functionality and address defects.
- Create reports and dashboards to provide visibility into spending, track KPIs and support financial analysis.
- Supplier Enablement:
- Develop strong relationships with our supplier base, managing supplier onboarding, implementing catalogs where possible, increasing touchless e-invoicing and adoption of electronic payments.
Qualifications
- Education and Experience:
- Bachelor’s degree in supply chain management, Business, Finance, or a related field. An MBA or other advanced degree is preferred.
- Minimum of 5 years of functional experience in Coupa platform management
- Proven experience in a large-scale, multi-entity global environment
- Demonstrated experience in managing end-to-end P2P processes and a deep understanding of purchasing workflows.
- Technical Skills:
- Proficiency in Coupa analytics and reporting required.
- Expert-level functional knowledge of Coupa modules, including P2P, Sourcing, CLM, and Invoicing.
- Strong understanding of Coupa integrations with ERP systems and familiarity with cXML and other integration methods.
- Soft Skills:
- Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
- Strong analytical and problem-solving abilities, capable of performing root cause analysis for process or system issues.
- A proactive mindset with exceptional project management and organizational skills.
- Ability to work both independently and collaboratively in a fast-paced, team-oriented environment.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
