Shipping & Receiving Attendant in Marriott's Desert Springs Villas at MVW call center

Site Specific Benefits

• Free On-Site Parking

• Department celebrations 

• Associate Appreciation Week 

• Monthly associate recognition and reward programs 

• Company branded winter coat, uniforms and work shoe stipend provided 

• Monthly phone stipend 

Core Work Activities  

• Owner/Guest Relations  

• Addresses owner/guests' service needs in a professional, positive, and timely manner.  

Communication  

• Speaks to owner/guests and co-workers using clear, appropriate and professional language.  

• Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.  

• Talks with and listens to other associates to effectively exchange information.  

Working with Others

• Supports all co-workers and treats them with dignity and respect.  

• Develops and maintains positive and productive working relationships with other associates and departments.  

Physical Tasks  

• Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.  

• Moves lifts, carries, pushes, pulls, and places objects weighing less than or equal to 50 pounds without assistance.  

• Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.  

General Procurement  

• Receives, unloads, and processes deliveries and accounts for incoming freight based on invoice and receiving reports.

• Receives and stages merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department.  

• Verifies and tracks received inventory and complete inventory reports and logs.  

• Reconciles shipping invoices and receiving reports to ensure count accuracy.  

• Locks and unlocks secure merchandise storage areas.  

Office - Stocking/Receiving

• Receives, stores, ships, and deliver incoming and outgoing department packages and mail.  

Shipping and Receiving  

• Secures the receiving room and its contents, ensuring safekeeping of packages.  

• Follows all national, state, and local hazardous material shipping guidelines and regulations.  

• Verifies quantity and condition of packages upon receipt prior to delivery to owner/guest.  

• Maintains accurate tracking system on all shipping and receiving transactions, including receiving owner/guest signatures for received packages.  

• Ships all out-going mail and packages.  

• Identifies received product and delivery recipient and determine channeling and preference of distribution.  

• Communicates with proper management regarding any loss or damage with packages.  

• Communicates with owner/guest regarding received packages, including following up with the recipient.  

Safety and Security  

• Follows company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.  

• Uses proper equipment, wears appropriate personal protective clothing (PPE), and employs correct lifting procedures, as necessary, to avoid injury.  

• Maintains awareness of suspicious persons on property premises.  

• Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor.  

Policies and Procedures  

• Protects the privacy and security of guests and coworkers.  

• Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.  

• Maintains confidentiality of proprietary materials and information.  

• Follows company and department policies and procedures.  

• Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures.  

• Performs other reasonable job duties as requested. 

• Valid Driver's License Required.