Regional Director of Finance, Resort Operations, Asia Pacific (Location TBD) in AP Regional Office at MVW call center

Job Description

JOB SUMMARY

The Regional Director of Finance (RDOF) Resort Operations (RO) is a pro-active and trusted business leader who provides financial expertise and leads the delivery of financial analysis and reports that enable business partners to make timely and informed business decisions, optimize business value, and manage financial risk. The RDOF is responsible for leading the Finance and Accounting (F&A) Resort Operation in support of and in alignment with the Operations team within Asia Pacific (AP) region.

The F&A Resort Operation team consists of F&A professionals based on-site at various resort locations within AP. The total number of Resorts, Plans and Clubs in the RDOF's portfolio may vary over time as the company expands its footprint.

Fulfills core financial analysis roles, i.e., Planning and Analysis, Business Partner Relations, Talent Management, and is accountable for accounting functions. In the fulfillment of these roles, the RDOF delivers financial and performance analysis that facilitates effective strategic and tactical decisions that drive profitability and business performance. Additionally, the delivery of site based financial and business performance analysis, reporting cash flow modeling and analysis of on-site ancillary business operations (when applicable).

Oversee site adherence to and the continuous improvement of accounting and financial analysis processes, practices, and procedures by ensuring compliance with GAAP and company policies. RDOF is responsible for financial compliance and adherence to management agreements with property owners' associations / Plans / Clubs.

The RDOF must have a pulse on the business, anticipating an ever-changing environment, while meeting company financial objectives and ensuring compliance with accounting controls within their portfolio of Resorts, Plans and Clubs. Providing clear direction through effective communication, setting realistic expectations, developing solutions, and following up on status and course correction, when necessary, are all key responsibilities of the RDOF. Other core work activities include, but not limited to, business partnering with various stakeholders to positively impact decision outcomes, ensuring the integrity of the financial reporting, and driving improvements to transparency, efficiency, and effectiveness of the reporting.

WORKING RELATIONSHIPS
 

• SVP Managing Director - APEME
• VP Market Operation and Resort Operation regional and site leaders
• Chief Financial Executive – APEME

• APEME Executive (ITEX) leaders
• Resort Operation team including General Manager for each resort
• AP Regional Operation team
• Corporate F&A Teams both in Asia Pacific and in the US including tax and treasury
• Corporate and Regional Resort Operation team
• Onsite and Regional MI teams
• Property owners’ association and Club Advisory Committees
• Asset Management
• Legal
• Inventory & Revenue Management (IRM)
• Development
• Onsite and Regional HR Leaders
• Internal and External Auditors
• 3rd party vendors/contributors (Body Corporate Manager)

JOB SPECIFIC TASKS
 

• Lead the F&A professionals based on-site at various resort locations within AP and work with dedicated service providers from Marriott International in ensuring the business’s profitability and stability by providing strategic financial guidance to business partners supported by good analytics.
• Formulate and drive the financial strategy for the AP Resort Operation team and oversee the financial planning process, including forecast, budget and long-range plans.
• Support AP Resort Operation team in all strategic priority projects (HLIs).
• Support all business case memos, including CGC memos, and ensure timely delivery to meet any project timelines.
• Establish reporting tools and metrics to consistently measure and evaluate performance in the AP F&A Resort Operation arena.
• Lead AP F&A Resort Operation team in ensuring continuous improvement of the department’s financial practices and procedures.
• Provide support and training to enable exemplary performance in a cross-functional environment.
• Streamline and drive process improvements, including technology adoption and automation projects.
• Maintains strong internal control, including financial controls, and manages risk with Business leaders.
• Leads and provides strategic direction, coaching and guidance to Site DOFs and F&A Resort Operation associates. 
• Develop high-performing teams, create succession plans, and transform finance structures in line with long-range plans (LRP).

• Utilize effective relationship building skills with a broad range of business partners to gain trust, positively impact decision outcomes, and mitigate risk to the organization. Stakeholders as listed above.
• Make quality business decisions that thoughtfully weigh the facts and understand the interests of stakeholders involved.
• Manage new Site/ Plan/ Club start up, including pre-opening assessment, working with Asset Management and Resort Operations to positively impact decision outcomes of operational set-up, and F&A recruitment.
• Prepare and deliver regular Advisory Committee meetings and presentations.
• Manage special projects as directed by the business needs.
• Support all business case memos ensuring timely deliverables to meet any project timelines.
• Monitors and controls project budgets, commitments and final costs.
• Partners with regional leaders to manage the new site start up: Pre-opening feasibility and assessment, operational set up (to include banking, site structure required for MVW systems, etc.), recruitment.

• Overall accountability for the F&A Resort Operation delivery of core financial processes including but not limited to Accounting, Planning and Analysis, Tax, Business Partner Relations, Property owners’ association and Club Advisory Committees:
  • Lead the comprehensive annual business plans and LRP for Plans, Clubs, property owners' association, and on-site ancillary operations, including action plans to meet financial objectives; develop models to assist inventory dedication changes, and maintenance fee assessments.
  • Provide analytical support during budget, LRP, and capital planning review to identify cost savings and productivity opportunities.
  • Support the AP Resort Operation team in all strategic priority projects (HLIs), business case memos including CGC memos, and ensure timely delivery to meet any project timelines.
  • Lead and counsel site-based DOFs who are the primary F&A business partners with onsite Resort Operation and cross-departmental site leadership. 
  • Collaborate with Tax and Corporate F&A teams to ensure appropriate tax treatment is applied to accounting transactions, and that intercompany agreements and other appropriate documentation are being put in place to support cross-border transactions to minimize our tax exposures.
  • Ensures the delivery of site based financial and business performance analysis, reporting of cash flow modeling and financial statements that facilitate timely business decisions.
  • Responsible for performing as Director of Finance – Resort Operation (Site Level) as needed for an individual site.
     
• Governance and Controls:
  • Maintain a strong internal control environment by conducting property-level self-assessments, risk reviews, and compliance checks at each site.
  • Ensure adherence to Sarbanes Oxley (SOX), IFRS, GAAP, MVWs’ policies, and lead remediation efforts for any identified control gaps.
  • Support audit readiness and statutory compliance through proactive documentation (e.g. operational processes and maintaining a strong environment of financial control) and oversight (e.g. timely and adequate local statutory filings for each operational entity).
     
• Contributes to business results by:
  • Lead the Resort Operations Finance team in delivering results aligned with budget, forecast, and long-range plans, ensuring financial discipline and accountability across all sites.
  • Making decisions that balance short and long-term business objectives.
  • Collaborate with Operations, HR, Legal, and Corporate Finance to gain alignment and support for financial strategies, process improvements, and compliance efforts.
  • Look beyond traditional practices to adopt new technologies, tools, and methodologies that improve financial and operational efficiency.
     
• Serve as a statutory director for Asia-based entities when required.

• Build high-performing teams by regularly reviewing and updating Finance team structures and operating models for efficiency and effectiveness.
• Lead and offer strategic direction, coaching, and guidance to Site DOFs and on-site F&A Resort Operations teams to ensure alignment and performance.
• Develop clear succession plans with timelines to ensure leadership continuity and readiness within the F&A Resort Operations team.
• Promote associate growth through mentorship, job shadowing, and rotation opportunities, fostering a culture of continuous development.
• Strengthen the organization by recruiting, motivating, and retaining talent, including remote or matrixed teams within the RDOF portfolio.
• Establish F&A goals that are fully aligned with organizational goals and effectively lead to change to support company objectives.
• Actively drive training programs by Regional or Corporate-led - to upskill team capabilities (technical, interpersonal or digital skills)
• Continuously enhance financial reporting by analyzing job tasks and structures to maintain strong controls, transparency, and operational efficiency.
• Work cross-functionally to identify and eliminate obstacles that hinder team performance and goal achievement.

CANDIDATE PROFILE

• Bachelor's Degree in Finance or Accounting preferred; or related major; 10 years related work experience in finance and accounting. MBA preferred.
• CPA, CA or equivalent qualifications
• 10-15 years of accounting experience with a minimum of 8 years in management capacity managing managers, managing virtual teams preferred.
• Asia timeshare experience is not required but preferred.
• Outsourcing and restructuring experience
• Regional experience managing teams across Asia Pacific specifically Thailand and Indonesia.
• Strong business acumen and proven track record of business partnering skills.
• Proven leadership and interpersonal skills with the ability to lead and manage large and geographically diverse groups.
• Proficiency in reading and writing in English (additional language required for certain positions).
• Positive, self-starter and highly driven.
• Strong analytical and process management skills.
• Strong presentation and communication skills.
• Ability to work with people at all levels in an organization.
• Ability to multitask, manage work prioritization and reporting considerations.
• Good team player.
• Microsoft Excel with good exposure to financial modelling. Power BI (Preferred)
• This role requires flexibility to support business needs across time zones and may involve occasional travel within the region.

COMPETENCIES, BASIC SKILLS, PERSONAL CHARACTERISTICS

 

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace. 
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding.
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of decision making and action.
• Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance under pressure or when experiencing challenges.
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively acts and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. 
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
• Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
• Applied Business Knowledge - Evaluates market conditions, organizational objectives, and important aspects of the business to accurately diagnose market opportunities and threats; anticipates opportunities and threats, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
• Management of Financial Resources – Determining how money will be spent to get the work done and accounting for these expenditures.
• Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
• Strategy Knowledge - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-specific strategic work challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. This includes but not limited to Auditing and Reconciliation, General Finance and Accounting, Analysis, Accounting Knowledge, Auditing Skills and Accounts Payable and Accounts Receivable.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.