As a (Portuguese Exchange Advisor) at Marriott Vacations Worldwide (MVW), you will be responsible for making meaningful moments for customers and potential owners.
This position requires computer proficiency and the ability to swiftly navigate multiple systems/applications to access and accurately input data into proper fields, typically, while using multiple computer monitors.
You will be responsible for answering incoming service calls, servicing the members to meet organizational objectives and offer quality customer service. Proficient in sales to meet departmental revenue goals. Educates and guide members on how to effectively utilize their membership and services provided by Interval International exchange department. This position consist of various skills level thus requires ongoing training to be proficient in all accounts serviced the Exchange Department as well as providing assistance to members using Interval’s websites and mobile application to obtain information or conduct transactions.
You will add to the success of the MVW team by maintaining high standards and providing the best service. You will need to have a flexible schedule, communicate clearly with coworkers and guests, and follow the company's rules in all situations. Specific job duties may differ by property, size of team, or facility. Join our expanding team and become a valuable member where meaningful moments are made together.
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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.