Responds and attends to guest repair requests. Communicates with guests/customers to resolve maintenance issues with little to no supervision. Performs preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carries equipment (e.g., tools, radio). Identify, locate, and operate all shutoff valves for equipment and shut-offs for buildings. Maintains maintenance inventory and requisition parts and supplies as needed. Assures each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Displays proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Displays solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Displays basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoots and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Programs TV's and perform general housekeeping and engineering-related duties. Assists with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area. Uses the Lockout/Tagout system before performing any maintenance work. Displays working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Performs midlevel troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Displays the ability to train and mentor other engineers (e.g., Engineer I). Displays ability to perform Engineer on Duty responsibilities, including readings and rounds. Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcomes and acknowledges all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speaks with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develops and maintains positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. Complies with quality assurance expectations and standards. Stands, sits, or walks for an extended period or for an entire work shift. Moves, lifts, carries, pushes, pulls, and places objects weighing less t
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