*Salary Range $60,000 - $62,400*
*This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.*
*Tentative November 14th Start Date*
JOB SUMMARY
Ensure Guests are treated hospitably, accurately, and efficiently. Provide guests with service that anticipates their needs. Responsible for maintaining standards of hotel cleanliness set by the Executive Housekeeper. Help maintain clean facilities and transfer of rooms with appropriate amenities and supplies. Ensure cleanliness of all public and guest room areas.
CANDIDATE PROFILE
Education and Experience
- Adaptable experience with travel industry reservation systems and hotel property management systems essential, standard Microsoft Office tools essential, and knowledge of database system development preferred.
- Previous housekeeping or facilities related experience in a leadership role.
- Must be fluent in English (reading, writing and speaking) and computer literate.
- Professional appearance and hospitality skills required.
- Ability to communicate effectively with Management.
- Excellent organization skills.
- Ability to work well under deadline pressure and/or travel.
CORE WORK ACTIVITIES
- Manages staff to ensure that guestrooms are clean to housekeeping standards and monitors employee performance.
- Communicates constantly with guest services and maintenance to ensure that room status is updated and that priority requests are satisfied as soon as possible.
- Completes department schedule while considering occupancy and budget.
- Maintain guest confidence, privacy, and security of guests, guest rooms and their belongings.
- Ensures hotel security through key control.
- In charge of safety and proper use and storage of hazardous chemicals.
- Advises maintenance of rooms requiring repairs, and writes work orders as needed.
- Inspects guestrooms to ensure housekeeping standards are achieved.
- Trains new housekeeping employees and retrain those not meeting standards.
- Makes sure VIP rooms are provided with appropriate extra amenities and services.
- Able to perform duties and responsibilities of house persons and room attendants.
- Solves any problems in their assigned area.
- Demonstrates excellent guest relation skills.
- Performs additional duties and responsibilities as requested.
- Ensures that employees turn in lost and found.
- Reports any accident that occurs.
- Attend all departmental meetings as scheduled.
- Perform all duties in a timely and efficient manner.
- Fill cleaning supply bottles with correct chemicals.
- All other miscellaneous responsibilities as assigned and deemed appropriate by management.
PHYSICAL REQUIREMENTS
- Frequent sitting.
- Stand for long periods of time.
- Walk extended distances.
- Lift/carry up to 5 lbs.
- Lift/carry 6-25 lbs.
- Reach hands and arms in any direction.
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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
